Welcome from Dan Ainsworth, Director of Operations   

Dear Candidate

Thank you for your interest in this fantastic opportunity to join North West Ambulance Service NHS Trust as our Director of Integrated Contact Centres.

This is a pivotal senior leadership role within our organisation. Our Integrated Contact Centres deliver essential services across 999, NHS 111, clinical assessment, and patient transport, and we are seeking an individual who can provide strong strategic and operational leadership across these critical functions. Your contribution will be central to ensuring we continue to deliver high‑quality, inclusive, and compassionate care for the diverse communities we serve across the North West. I hope you enjoy finding out more about this opportunity to play a major leadership role in helping us fulfil our vision:

To deliver the right care, at the right time, in the right place.

The information on this microsite is designed to give you a clear sense of the scale, purpose, and potential of this role. I hope you feel inspired by our vision and values and encouraged to explore the opportunity further. If you would like to discuss the role in more detail, please contact our recruitment partners at GatenbySanderson, who will be happy to support you.

I look forward to meeting you during the selection process.

Dan Ainsworth
Director of Operations